Service:

Automated event detection AI & notification (email, SMS, chat)

Short description:

Processing time:

10-15 working days

Price:

CHF 149 / month¹

Description:

The AI detects anomalies, trends, or defined triggers in your data and raises an alarm as soon as action is required. As soon as something relevant is found, notifications are sent via email or chat, tickets are created, and, if possible, automatic countermeasures are initiated.

What is included:

• 24/7 monitoring of your systems. Initial setup with one data source
• AI-supported pattern & anomaly detection (1 system)
• Real-time alerting for critical events
• Customizable thresholds and rules
• Integration into existing tools & data sources
• Minimizing false alarms through intelligent filters
• Scalable and future-proof for growing data volumes

Creation process:

• We will analyze your needs together and define which events are relevant for you.
• We integrate the required data sources and systems (e.g. sensors, databases, applications) into the automation platform.
• We develop or configure suitable AI models that reliably detect defined events.
• We create the workflow that links AI detection with your systems and notifications.
• We test the solution with sample data and calibrate thresholds and rules for optimal accuracy.
• We set up the desired notification channels (email, SMS, Slack, etc.) and personalize the alarm messages.
• We train your team in the use of the system and provide detailed documentation.

This is what you get:

• Fully developed workflow with AI event detection
• Connecting the solution to the monitored data sources
• Configured notification channels (email, SMS, chat)
• Detailed documentation and user manual
• Training and instruction for your team

Add-ons:

🔄 Integration of additional data sources

Extra charge: CHF 480
Connecting any additional data source or application you want beyond the standard scope.
Extra time: +2 days

🔧 Setup additional workflows

Extra charge: CHF 960
Connecting an additional workflow for pattern & anomaly detection of another system.
Extra time: +5 days

📊 Individuelles Dashboard & Reporting

Extra charge: CHF 480
Development of a customized dashboard to visualize all detected events and creation of regular reports.
Extra time: +2 days

🏋️‍♂️ Advanced AI model development

Extra charge: CHF 480
Adapt or train a dedicated AI model on your data for even more precise detection results.
Extra time: +2 days

Other/Hosting:

🌎 World-Hosted & US AI-Integration

Maximum performance and state-of-the-art AI without special data protection requirements
Your system is hosted where you want most access to occur

🇪🇺 EU-Hosted AI Integration (GDPR compliant)

Use of EU-hosted AI models (e.g. B. OpenAI or Azure) via GDPR-compliant API connection
Data security & compliance with European data protection standards

🇨🇭 Swiss hosting (GDPR/FADP compliant)

Hosting and operation of the LLM server (AI) in Switzerland
For applications that have the highest data protection requirements or are legally obliged to process data exclusively in Switzerland.

FAQ:

What kind of events can automated event detection AI find?

Our system adapts to your needs. Typical events include abnormal key figures, critical error messages, specific keywords in incoming emails, or social media mentions – anything relevant to your business. Thanks to AI, we can even detect anomalies that would be difficult to find using fixed rules.

Which data sources or systems can be connected?

Almost any, provided a digital interface is available and the data can be made available, for example, on a data storage device, in a tool, or via email. Whether databases, CRM systems, IoT sensors, email accounts, cloud services, or our own APIs: We can connect to almost all common sources to utilize the relevant data for event monitoring.

Do we need our own AI models or special know-how?

No, you don't need to provide your own AI models or infrastructure. We use proven AI services and libraries or, if needed, develop a suitable model for you. No specialized technical knowledge is required either – we configure everything and deliver a turnkey solution.

How do we receive notifications?

Completely tailored to your needs: You specify the channels you want to be alerted through. Common options include email, SMS, or chat messages (e.g., Slack, Microsoft Teams). We can also define multiple recipient groups or use different channels depending on the event type, ensuring the right people are notified at the right time.

Can the solution be operated in our own infrastructure?

Yes. We can deploy Automated Event Detection AI either in the cloud or install it directly in your IT environment (on-premises). If you have specific data protection or compliance requirements, we can configure the system to securely process all data internally.

How reliable is the detection? Are there false alarms?

Our AI models and workflows are extensively tested and fine-tuned to your data to achieve high accuracy. False alarms can never be completely eliminated, but through intelligent filters and careful calibration, we reduce them to a minimum. Should the AI ever falsely report something non-critical, we can adjust the settings at any time.