Service:

Website chatbot for customer inquiries or customer support

Short description:

Processing time:

5-8 working days

Price:

CHF 149 / month¹

Description:

We provide you with a fully prepared website chatbot that can be integrated directly into your website. The chatbot is trained on your content (e.g., FAQs, offers, services) and answers visitor questions around the clock – friendly, precise, and GDPR-compliant.

What is included:

• Integrating the chatbot into your existing website (via script or widget)
• GPT-based response logic with custom instructions (adapted to your content)
• Training with your text sources (e.g. website content, PDFs, DOCX, manual input)
• Design customization (colors, logo, text elements)
• Answer suggestions & fallback handling for unknown questions
• Optional logging (anonymized) for optimization
• Access control (e.g. public, internal, password protected)
• Quick guide to use and content maintenance

Creation process:

• we analyze your content and target group questions
• we train the bot with your FAQs, texts, offers, etc.
• we design the chatbot in your brand look
• we set up response logic & fallback strategies
• we test the bot on real use cases
• we provide the embed code + instructions for placement
• We accompany the live launch and offer optional fine-tuning

This is what you get:

• Fully configured website chatbot (multilingual)
• GPT-based response logic trained with example answers
• Training structure for later expansion (e.g. PDF upload)
• Script/code snippet for integration into your website/shop system
• User guide for content extension and follow-up training

Add-ons:

📎 File upload function for users

Extra charge: CHF 480
The chatbot can receive and forward uploads – ideal for e.g. B. Quotation requests or support cases with screenshot.
Extra time: +3 days

📊 Dashboard with request evaluation

Extra charge: CHF 480
You will receive a simple dashboard with evaluation of user requests, e.g. B. common topics, times, user behavior.
Extra time: +3 days

🗄️ Integration of structured mass data

Extra charge: CHF 960
The ChatBot can access structured content (e.g. B. from databases, Excel or CMS).
Extra time: +4 days

Other/Hosting:

🌎 World-Hosted & US AI-Integration

Maximum performance and state-of-the-art AI without special data protection requirements
Your system is hosted where you want most access to occur

🇪🇺 EU-Hosted AI Integration (GDPR compliant)

Use of EU-hosted AI models (e.g. B. OpenAI or Azure) via GDPR-compliant API connection
Data security & compliance with European data protection standards

🇨🇭 Swiss hosting (GDPR/FADP compliant)

Hosting and operation of the LLM server (AI) in Switzerland
For applications that have the highest data protection requirements or are legally obliged to process data exclusively in Switzerland.

FAQ:

Can I extend or train the website chatbot myself?

Yes. We provide you with a simple structure (e.g., uploading a PDF to Google Drive) that allows you to adapt or add content at any time – without any prior technical knowledge.

Does the chatbot also work on mobile devices?

Yes. The widget or embed is responsive and runs smoothly on smartphones and tablets.

Which languages can the chatbot speak?

The chatbot responds in the user's language or at the user's request. Almost all languages are supported. Your training material is translated automatically.

How secure is the bot regarding data protection?

Very secure. We do not process any personal data by default. Optional logging functions are anonymized. Upon request, we offer hosting in Switzerland or GDPR-compliant hosting partners.

Can the bot also forward specific information (e.g. if a contact request is made)?

Yes. The chatbot can automatically redirect you to a form or contact person, or generate an email.

Can I use the bot in WordPress, Webflow or Wix?

Yes, the integration is done via JavaScript snippet or HTML embed and works CMS-independently – even in shop systems such as Shopify or WooCommerce.