Processing time
5-8 working days
Website chatbot for customer inquiries or customer support
Intelligent AI chatbot with your company knowledge
Description
We provide you with a fully prepared website chatbot that can be integrated directly into your website. The chatbot is trained on your content (e.g., FAQs, offers, services) and answers visitor questions around the clock – friendly, precise, and GDPR-compliant.
Add-ons
📎 File upload function for users
Additional charge: CHF 480
The chatbot can receive and forward uploads – ideal for e.g. B. Quotation requests or support cases with screenshot.
Extra time: +3 days
📊 Dashboard with request evaluation
Additional charge: CHF 480
You will receive a simple dashboard with evaluation of user requests, e.g. B. common topics, times, user behavior.
Extra time: +3 days
🗄️ Integration of structured mass data
Additional charge: CHF 960
The ChatBot can access structured content (e.g. B. from databases, Excel or CMS).
Extra time: +4 days
📑 Integration of unstructured mass data
Additional charge: CHF 960
The ChatBot can contain unstructured content (e.g. B. Retrieve texts from Notion, Google Drive or a knowledge base) via a vector database.
Extra time: +4 days
Details
¹Everything included for CHF 149 per month: hosting, support, administration and regular backups.
You only decide on the location of the hosting according to your privacy requirements.
Your system is hosted where you want most access to occur
Data security & compliance with European data protection standards
For applications that have the highest data protection requirements or are legally obliged to process data exclusively in Switzerland.
🌎 World-Hosted & US AI integration
Maximum performance and state-of-the-art AI without special data protection requirementsYour system is hosted where you want most access to occur
🇪🇺 EU-Hosted AI integration (GDPR compliant)
Use of EU-hosted AI models (e.g. B. OpenAI or Azure) via GDPR-compliant API connectionData security & compliance with European data protection standards
🇨🇭 Swiss hosting (GDPR/FADP compliant)
Hosting and operation of the LLM server (AI) in SwitzerlandFor applications that have the highest data protection requirements or are legally obliged to process data exclusively in Switzerland.
Benefits
🇨🇭 Swiss quality
👩⚖️ GDPR compliant
💵 Transparent prices
🧑💻 Personal support
🚀 Fast delivery
What is included?
Integration of the chatbot into your existing website (via script or widget)
GPT-based response logic with custom instructions (adapted to your content)
Training with your text sources (e.g. B||Website content, PDFs, DOCX, manual entry)
Design customization (colors, logo, text elements)
Suggested answers & fallback handling for unknown questions
Optional logging (anonymized) for optimization
Access control (e.g. B||public, internal, password protected)
Quick guide to use and content maintenance
GPT-based response logic with custom instructions (adapted to your content)
Training with your text sources (e.g. B||Website content, PDFs, DOCX, manual entry)
Design customization (colors, logo, text elements)
Suggested answers & fallback handling for unknown questions
Optional logging (anonymized) for optimization
Access control (e.g. B||public, internal, password protected)
Quick guide to use and content maintenance
Areas of application
FAQ chat on service or product pages
Lead qualification & 24/7 prospect outreach
Law firm, agency or company website for pre-qualification
Support bot for customer areas or internal knowledge bases
Tourism, Education, Platform, Coaching – Visitor Interaction 24/7
Extension of existing web forms with dialogue-based logic
Lead qualification & 24/7 prospect outreach
Law firm, agency or company website for pre-qualification
Support bot for customer areas or internal knowledge bases
Tourism, Education, Platform, Coaching – Visitor Interaction 24/7
Extension of existing web forms with dialogue-based logic
Our creation process
we analyze your content and audience questions
we train the bot with your FAQ, texts, offers, etc.
we design the chatbot in your brand look
we set up response logic & fallback strategies
we test the bot for real use cases
we provide the embedding code + instructions for placement
we accompany the live walk and offer optional fine tuning
we train the bot with your FAQ, texts, offers, etc.
we design the chatbot in your brand look
we set up response logic & fallback strategies
we test the bot for real use cases
we provide the embedding code + instructions for placement
we accompany the live walk and offer optional fine tuning
This is what you get
Finished configured website chatbot (multilingual)
GPT-supported response logic trained with sample responses
Training structure for later extension (e.g. PDF upload)
Script/code snippet for integration into your website/shop system
User guide for content expansion and post-training
GPT-supported response logic trained with sample responses
Training structure for later extension (e.g. PDF upload)
Script/code snippet for integration into your website/shop system
User guide for content expansion and post-training
Frequently Asked Questions
Can I extend or train the website chatbot myself?
Yes. We provide you with a simple structure (e.g., uploading a PDF to Google Drive) that allows you to adapt or add content at any time – without any prior technical knowledge.
Does the chatbot also work on mobile devices?
Yes. The widget or embed is responsive and runs smoothly on smartphones and tablets.
Which languages can the chatbot speak?
The chatbot responds in the user's language or at the user's request. Almost all languages are supported. Your training material is translated automatically.
How secure is the bot regarding data protection?
Very secure. We do not process any personal data by default. Optional logging functions are anonymized. Upon request, we offer hosting in Switzerland or GDPR-compliant hosting partners.
Can the bot also forward specific information (e.g. if a contact request is made)?
Yes. The chatbot can automatically redirect you to a form or contact person, or generate an email.
Can I use the bot in WordPress, Webflow or Wix?
Yes, the integration is done via JavaScript snippet or HTML embed and works CMS-independently – even in shop systems such as Shopify or WooCommerce.
Website chatbot for customer inquiries
